FAQ

Ordering, activating, spending, and troubleshooting.

virtual cards
Users can load virtual cards with BTC, USDT, ETH, and USDC.
Virtual bank cards are issued in a maximum of 5 minutes.
No, KYC is not required for obtaining virtual cards.
Virtual bank cards have a validity of 3 years.
There are two types of virtual cards: Star and Exclusive.
Virtual cards can be issued on both Mastercard and Visa networks.
Yes, virtual cards can be used at all online stores that accept credit card payments.
Yes, virtual cards can be connected to PayPal, WeChat Pay and Alipay.
Yes, these cards can be used for membership payments on services like ChatGPT, App Store, Play Store, and Netflix.
Yes, they can be used for payments related to advertising on Google, Facebook, TikTok, etc.
physical cards
Physical cards can be loaded with BTC, USDT, ETH, and USDC.
Physical bank cards are delivered within a maximum of 25 business days.
Yes, KYC is required and it can be done online.
Physical cards are issued from Hong Kong.
Physical cards are based on HKD (Hong Kong Dollar).
Physical bank cards have a validity of 3 years.
Physical cards are issued with the title Platinum.
Physical cards are issued on the Visa network.
Yes, physical cards can be used at all online and offline stores that accept credit card payments.
There is a card issuance fee of $168 and no monthly maintenance fee.
transaction limits
The monthly transaction limit for Exclusive virtual cards is $100,000.
The monthly transaction limit for Star virtual cards is $200,000.
The monthly transaction limit for Platinum physical cards is 1,000,000 HKD.
The minimum initial balance for cards is $21.
fees and charges
The issuance fee for Exclusive virtual cards is 25 USD.
The issuance fee for Star virtual cards is 40 USD.
There is a 1 USD monthly maintenance fee for Exclusive cards, and no fee for Star cards.
There is a 1% fee for transactions below 10 USD, and a 1% fee for deposits and withdrawals.
There is a 0% fee for converting cryptocurrencies to USD.
There are no fees for unsuccessful transactions.
company information
Bing Card is a company that specializes in issuing virtual and physical bank cards from the USA and Hong Kong.
BingCard was established in November 2022.
Yes, Bing Card operates legally and complies with all relevant laws and regulations in the jurisdictions where it provides its services.
Bing Card offers both virtual and physical bank cards, which can be used for online shopping and in-store purchases.
Yes, Bing Cards are designed for international use, allowing customers to make purchases globally wherever major card networks are accepted.
You can apply for a Bing Card through our website by providing the necessary information and documentation required for the application process.
Yes, there may be fees associated with issuing and maintaining your Bing Card. Please refer to our fee schedule on our website for detailed information.
Bing Card prioritizes the security of its customers' information and employs advanced encryption, secure servers, and fraud detection systems to protect user data.
You can reach our customer support team through the contact form on our website or by using the provided email and phone number.
Yes, customers can manage their Bing Card accounts online through our secure portal, where they can check balances, transactions, and more.
Yes, applicants must be at least 18 years old to apply for a Bing Card.

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