FAQ

Ordering, activating, spending, and troubleshooting.

virtual cards
Users can load virtual cards with BTC, ETH, BNB, LTC, TRX, DOGE, POL, GRAM, BCH, SHIB, SOL, NOT, USDC, DOGS, DAI, XRP, and USDT.
Virtual cards are issued in a maximum of 5 minutes.
Virtual cards generally have a validity of 2 to 3 years. Please check the exact validity period in the BingCard web application.
There are two types of virtual cards: Star and Exclusive.
Virtual cards can be issued on leading international card networks.
Yes, virtual cards can be used at all online stores that accept credit card payments.
Yes, virtual cards can be connected to PayPal, WeChat Pay and Alipay.
Yes, these cards can be used for membership payments on services like ChatGPT, App Store, Play Store, and Netflix.
Yes, they can be used for payments related to advertising on Google, Facebook, TikTok, etc.
physical cards
Physical cards can be loaded with BTC, ETH, BNB, LTC, TRX, DOGE, POL, GRAM, BCH, SHIB, SOL, NOT, USDC, DOGS, DAI, XRP, and USDT.
Physical cards are delivered within a maximum of 25 business days.
Yes, KYC is required and it can be done online.
Physical cards can be issued in the United States, Hong Kong, Singapore, the United Kingdom, and other countries. Please check the exact issuing country for each card in the BingCard web application.
Physical cards are based on HKD (Hong Kong Dollar).
Physical cards generally have a validity of 2 to 3 years. Please check the exact validity period in the BingCard web application.
Physical cards are issued with the title Platinum.
Physical cards are issued on leading international card network.
Yes, physical cards can be used at all online and offline stores that accept credit card payments.
There is a card issuance fee of $168 and no monthly maintenance fee.
transaction limits
The monthly transaction limit for Exclusive virtual cards is $100,000.
The monthly transaction limit for Star virtual cards is $200,000.
The monthly transaction limit for Platinum physical cards is 1,000,000 HKD.
The minimum initial balance for cards is $10.
fees and charges
The issuance fee for Exclusive virtual cards is 25 USD.
The issuance fee for Star virtual cards is between 40 and 69 USD.
No, there is no monthly maintenance fee for any of our virtual cards, including Exclusive and Star cards.
Depending on the card BIN, the transaction fee ranges from 0% up to a maximum of 1%. Please check the exact rate in the BingCard web application. There is also a 1% deposit fee and a 2% withdrawal fee.
There is a 2% fee for converting cryptocurrencies to USD. Please check the exact rate in the BingCard web application.
There are no fees for unsuccessful transactions.
about BingCard
BingCard is a financial service, not a bank. It provides virtual and physical crypto cards by acting as a commercial intermediary between card issuing companies.
BingCard was launched in December 2021.
Yes, BingCard operates legally and complies with all relevant laws and regulations in the jurisdictions where it provides its services.
BingCard offers both virtual and physical crypto cards, which can be used for online shopping and in-store purchases.
Yes, BingCards are designed for international use, allowing customers to make purchases globally wherever major card networks are accepted.
You can apply for a BingCard through our website by providing the necessary information and documentation required for the application process.
There is a one-time issuance fee for each BingCard and no monthly maintenance fee. Please refer to our pricing page for detailed information.
BingCard prioritizes the security of its customers' information and employs advanced encryption, secure servers, and fraud detection systems to protect user data.
You can reach our customer support team through the contact form on our website or by using the provided email and phone number.
Yes, customers can manage their BingCard accounts online through our secure portal, where they can check balances, transactions, and more.
Yes, applicants must be at least 18 years old to apply for a BingCard.

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